BDG WIN FAQ — Account & Login
Account, login, OTP, password aur profile se related common questions.
1BDG WIN par account kaise banaye?⌄
Register page par mobile/email enter karein, password set karein, aur account create kar lein. Link: Register
2BDG WIN login kaise kare?⌄
Login page par apna mobile/email + password dalke login ho jayein. Link: Log in
3Password bhool gaya to kya kare?⌄
Login screen par “Forgot Password” use karein. Agar option nahi ho to support se contact karke reset karwa sakte hain.
4OTP nahi aa raha, kya karu?⌄
Network check karein, 60 sec wait karein, “Resend OTP” try karein. Fir bhi issue ho to number/email sahi hai ya nahi confirm karke support se help lein.
5Mobile number / email change kaise kare?⌄
Agar app/website me “Profile / Settings” me edit option ho to wahan se update karein. Nahi to support ko request bhejein (verification lag sakta hai).
6Ek mobile par 2 accounts bana sakte hain?⌄
Usually ek number/email par ek hi account allowed hota hai. Duplicate account se login/payout issues ho sakte hain—best hai single verified account use karein.
7Account verify karna zaroori hai?⌄
Kuch features (security / withdrawals / limits) ke liye verification required ho sakta hai. Platform ke rules ke hisaab se complete karein.
8Login karte hi logout ho jata hai?⌄
Browser cache clear karein, incognito me try karein, VPN off karein, aur password reset karke dekhein. Issue continue ho to support ko screenshot ke saath bhejein.
BDG WIN FAQ — App, Games & Technical
App download, game loading, device issues, updates aur performance related FAQs.
1App / Game page ka link kahan set karu?⌄
“Download App” button me apna direct page/APK link set karein. Example: Download App
2Game load nahi ho raha (blank / stuck)?⌄
Internet stable rakhein, browser cache clear karein, different browser try karein. Mobile me “Data Saver” off karein. Fir bhi issue ho to support ko time + screenshot bhejein.
3Game me lag / slow performance ka solution?⌄
Background apps close karein, phone storage free karein, latest version update karein. Low-end device me graphics heavy games slow ho sakte hain.
4Update kaise kare? Old version me issue aa raha hai⌄
Agar app me “Update” prompt aata hai to latest version install karein. Website users: hard refresh (Ctrl+F5) try karein.
5Notification / OTP permissions kaise on kare?⌄
Phone Settings → Apps → (BDG WIN) → Permissions → SMS/Notifications allow karein. Android me “Install unknown apps” bhi required ho sakta hai (APK case).
6Multiple devices par same account use kar sakte?⌄
Usually possible hota hai, lekin security ke liye frequent device switching par verification lag sakta hai. Safe: same phone + trusted browser/app use karein.
7“Session expired” bar bar aa raha?⌄
Auto-logout security feature ho sakta hai. Cookies enable rakhein, date/time auto set karein, VPN/proxy off karke try karein.
8Gift Code / Daily Code kaise use hota hai?⌄
App/website ke “Gift Code” section me code enter karke apply karein (agar feature available ho). Wrong/expired code par error aa sakta hai.
9App install blocked / “harmful app” warning?⌄
Sirf official/verified source se hi install karein. Agar warning aati hai to link verify karein aur support se confirm karein. (Security first.)
BDG WIN FAQ — Wallet & Payments
Deposit/withdrawal process, pending issues, limits aur transaction safety.
1Deposit kaise kare?⌄
Wallet/Deposit section me method select karke amount enter karein aur instructions follow karein. Payment confirm hone ke baad balance update hota hai.
2Deposit successful but balance add nahi hua?⌄
Pehele 5–15 min wait karein. Fir transaction ID / screenshot ready karke support ko share karein—manual verification lag sakta hai.
3Withdrawal request kaise kare?⌄
Wallet → Withdraw me amount enter karke bank/UPI details confirm karein aur request submit karein. Verification complete hona required ho sakta hai.
4Withdrawal pending / rejected kyu hota hai?⌄
Common reasons: wrong bank/UPI, incomplete verification, limits, suspicious activity flags, ya system maintenance. Support se exact reason confirm karein.
5Bank/UPI details galat add ho gayi—kya kare?⌄
Agar edit option available ho to update karein. Nahi to withdrawal request submit na karein—pehle support se details correct karwa lein.
6Minimum / maximum deposit-withdraw limits?⌄
Limits platform rules ke according vary karte hain. Wallet page par usually min/max show hota hai. Agar show nahi ho raha to support se pooch sakte hain.
7Transaction history kahan milegi?⌄
Wallet/History/Statements section me aap deposits, withdrawals aur activity records dekh sakte hain (feature name different ho sakta hai).
8Payment safety ke liye best practices?⌄
Kabhi bhi apna password/OTP share na karein, only official links use karein, aur public Wi-Fi par payments avoid karein.
Tip: Support ko hamesha transaction ID + exact time + screenshot share karein—resolution fast hota hai.
BDG WIN FAQ — Support & Policies
Customer care, complaints, security, rules, privacy aur safety guidance.
1Customer service kaise contact kare?⌄
Contact/Support page se connect karein. Link: Customer Service
2Support ko kya details bhejni chahiye?⌄
Issue ka short description, registered mobile/email, exact time/date, screenshot/screen-recording, aur transaction ID (agar payment issue ho).
3Account security ke liye best tips?⌄
Strong password use karein, OTP kisi ko na dein, unknown links avoid karein, aur public devices par login na rakhein.
4Fake WhatsApp/Telegram “support” se kaise bache?⌄
Only official website/app ke support channel use karein. Koi bhi person OTP/password maange to share na karein—ye fraud ho sakta hai.
5Rules/Terms kahan read kare?⌄
Aap apna Terms link yahan add kar sakte hain: Terms & Conditions (link replace karein).
6Privacy policy aur data safety?⌄
Privacy page par data usage/collection details hoti hain. Yahan link add karein: Privacy Policy (replace).
7Issue resolve na ho to escalation kaise kare?⌄
Same ticket/complaint ID ke saath follow-up karein, aur proofs attach karein. Response time vary kar sakta hai—clear details se resolution fast hota hai.
8Responsible use / limits ka option hai?⌄
Agar platform me limits/self-control tools available ho to Settings me enable karein. Nahi mil raha ho to support se guidance lein.